Patient check-in for UK community pharmacy

Every patient waiting, on one screen.

Patients check themselves in on their own phone. Your team works a clear list instead of a crowd.

Highfield Pharmacy 14:32

The smarter pharmacy queue.

No appNo hardwareNo PMR sign-off
What changes

Four things your branch gets back.

A calmer counter

Nobody asks who's next. It's on the screen.

Pharmacist stays put

Their jobs are flagged. Services keep running.

Rotas that fit

Your real rush hours, not an average.

Fewer walkouts

Long waits turn amber before they leave.

How it works

A scan and two taps.

1They scan

A QR poster by the door, or the link in your "ready to collect" message.

2They pick a reason

Surname, postcode, and why they're in. You edit the list per branch.

3You see them

On every screen in a second, with the clock already running.

Patient data

A surname, a postcode, a reason.

That's the whole record — and it doesn't stay long.

Expires after 45 minutesUnattended check-ins come off the board on their own.
Names purged nightlyAnonymised timings stay, so reporting still works.
No names in notificationsNothing identifying lands on a lock screen.
UK and EU hostingHTTPS throughout. No connection to your PMR.
Questions

What owners ask first.

Will older patients actually use it?

Plenty won't, and that's fine — staff check those patients in on the board in a few seconds, and the branch still gets the timings and the calm. The ones who do scan take the pressure off the rest.

Do we need a kiosk or new hardware?

None. The board runs in a browser on what you already have — most branches use one screen at the counter and one in the dispensary.

Does it integrate with our PMR?

Not today, and we won't claim otherwise. Qwise sits alongside your dispensing system, which is why you can be running it this afternoon without anyone's sign-off.

We run a group. Does it scale?

Head office creates each branch and holds the branding. Branch managers set up their own counter, dispensary and pharmacist logins, and staff belong to one branch.

Book a demo

Twenty minutes, your counter.

We'll walk the check-in on a phone, show you the board on a second screen, and tell you straight if it isn't a fit.

We'll only use these details to arrange the demo.